About · Company Information

Company Information

Who we are, where we're based, what we make, and how to reach us — everything you need to know about Microry, in one place.

About Microry

Microry LLC is a U.S.-based handmade lighting maker specializing in solid brass and copper pieces crafted by traditional Moroccan artisans. We produce every piece we sell in our own workshop — never resold, never imported as finished factory goods.

We believe every customer deserves to shop with full confidence — knowing exactly who they are buying from, where their piece is made, and what to expect from start to finish.

Last Updated · May 2026
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01Business Details

Company Name
Microry LLC
Business Type
U.S.-based handmade lighting maker
Business Address
451 North Dr, Hopkinsville, KY 42240, United States
Workshop Location
Morocco — our handmade-to-order pieces are handcrafted at our artisan workshop and shipped directly to U.S. addresses
Support Email
Support Phone
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (UTC−6)
Saturday & Sunday: Closed
Website

02What We Make

Microry produces handcrafted brass and copper lighting in four categories, all under our own brand. Every piece is made by hand by our artisans in Morocco using traditional techniques.

For complete details on our materials and craftsmanship, see our Product Authenticity & Sourcing page.

03Our Commitments

Every Microry customer is backed by these promises:

Handcrafted Authenticity

Every piece is made by hand in our Morocco workshop. Never imported imitations, never factory mass-production.

Free U.S. Shipping

Free shipping on every order to any U.S. address — included in the product price. No hidden fees at checkout.

Secure Payments

All transactions protected by industry-standard SSL/TLS encryption and PCI-DSS-compliant payment processing.

90-Day Returns

Returns accepted within 90 days of delivery — for both Ready-to-Ship and Handmade-to-Order pieces. No restocking fees, ever.

1-Year Quality Guarantee

Every piece carries our quality guarantee against manufacturing defects. If something goes wrong under normal use, we make it right.

Real Customer Care

Dedicated support team in Kentucky, available Monday – Friday, 9 AM – 6 PM (UTC−6). Every email gets a response within 1 business day.

04Shipping Information

Microry offers two fulfillment paths, and delivery timeframes depend on which type of piece you order. Either way, shipping is free to all 50 U.S. states.

  • Ready-to-Ship pieces: held in U.S. stock and shipped domestically — 1 business day handling + 1–3 business days transit = approximately 2–4 business days total
  • Handmade-to-Order pieces: crafted in our Morocco workshop and shipped via DHL, FedEx, or Aramex Express — 15 business days production + 5–8 business days transit = approximately 20–23 business days total

Free shipping is included in the price of every Microry piece — no additional shipping fees are added at checkout for any U.S. destination, regardless of size or weight.

For complete details on both product types, transit times, and our carrier network, see our Shipping Policy.

05Product Authenticity

Microry LLC is the direct maker of every piece sold on microry.com. We do not resell other brands. We do not import factory-finished products. We do not drop-ship.

Every lamp, sconce, pendant, and floor light is crafted by our own artisans in Morocco, using solid brass, solid copper, and traditional methods that predate industrial manufacturing.

For full details on our materials, methods, and craftsmanship, visit our Product Authenticity & Sourcing page.

06Secure Payments

All payments on microry.com are processed securely through trusted, PCI-DSS-compliant payment providers (Stripe and PayPal) using industry-standard SSL/TLS encryption. Customer payment information is fully protected during every transaction — and we never store your full card number on our servers.

We accept the following payment methods:

Visa Mastercard American Express Discover PayPal Google Pay

For complete details on payment processing and security, see our Billing Policy and Billing Terms & Conditions.

07Our Policies

We are committed to full transparency. For complete details on how we operate, please visit any of the following pages:

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Customer Support

Real people, real answers. Reach out anytime — we respond to every email within one business day.

Address
451 North Dr
Hopkinsville, KY 42240
United States
Business Hours
Mon – Fri · 9 AM – 6 PM (UTC−6)
Sat & Sun · Closed

Last Updated · May 2026 · Microry LLC · 451 North Dr, Hopkinsville, KY 42240, USA