Terms of Service
The rules of the road for shopping with Microry. Please take a moment to read them before placing your order.
About these Terms
This website is operated by Microry LLC. Throughout the site, the terms "we," "us," and "our" refer to Microry LLC. By visiting our site or purchasing one of our handcrafted Moroccan lighting pieces, you are engaging with our "Service" and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, customers, and visitors.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.
01Online Store Terms
By accepting these Terms of Service, you represent that you are of legal age in your place of residence, or have obtained parental consent for any minors under your care to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any local, state, national, or international laws.
You agree not to transmit any worms, viruses, malicious code, or any other harmful components to our website. Any breach of these Terms will result in immediate termination of your access to our services.
02General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You acknowledge that any content you submit (excluding payment information) may be transferred unencrypted across networks and adapted to meet the technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service — including our product photography, descriptions, design language, or original content — without our prior written permission.
Section headings used in this agreement are for convenience only and do not affect the interpretation of these Terms.
03Accuracy & Currency of Information
We make every effort to ensure that the information on this site is accurate, complete, and up to date. However, we do not guarantee that all content is error-free or current at all times.
The material provided on microry.com is for general informational purposes only and should not be relied upon as the sole basis for decision-making. We reserve the right to modify, update, or remove any content on the website without prior notice.
04Modifications & Pricing
We make every effort to ensure all product prices displayed on our website and in our Google Shopping ads are accurate and up to date. The price shown at the time of your order is the final price you will be charged — no hidden fees, no surprises at checkout.
In the rare case of a technical pricing error, we will notify you immediately and you may choose to confirm at the corrected price or cancel your order for a full refund.
We may add, modify, or discontinue any feature or service at our discretion. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
05Products & Returns
Microry offers handcrafted Moroccan brass and copper lighting in two formats:
- Ready-to-Ship pieces — finished items held in U.S. stock, dispatched within one business day of your order and delivered domestically.
- Handmade-to-Order pieces — items made specifically for you by our artisans in Morocco after your payment is received.
Certain items or finishes may be available exclusively online and in limited quantities. All online purchases are subject to our Refund & Return Policy and Shipping Policy.
Handmade variations
Because every Microry piece is shaped and finished by hand, small variations in engraving, perforation, tonal patina, and hammered texture are part of the authenticity of the piece. These natural variations are not defects. We strive to display product colors and images accurately, but actual finishes may vary slightly from monitor display.
Custom orders
Handmade-to-order pieces are made specifically to your selected size and finish. Because production begins immediately after your payment is confirmed, cancellation of handmade-to-order pieces is only possible within 24 hours of order placement. After this window, materials have been committed and our artisans have begun work — the piece remains fully covered by our 90-day return policy once it reaches you.
We reserve the right to limit sales of any product to any person or geographic region, and to restrict order quantities. All product descriptions and availability are subject to change at any time, at our sole discretion.
06Trust & Payment Terms
Authentic Craftsmanship
All Microry pieces are genuine, handcrafted in Morocco using traditional brass and copper techniques. We do not sell mass-produced, factory-replicated, or imitation lighting under our brand.
Accurate Pricing
If an item is inadvertently listed at an incorrect price, we will notify you before processing your order and give you the option to confirm at the correct price or cancel for a full refund.
Secure Payment
By placing an order, you confirm that your payment method is authorized and your billing details are accurate. We accept Visa, Mastercard, American Express, Discover, PayPal, and Google Pay.
Chargeback & Disputes
Chargebacks should only be filed for fraudulent or unauthorized transactions. If you have any concern about your order, please contact us first — we resolve nearly every case in the customer's favor.
07Optional Third-Party Tools
We may make optional tools or services from third parties available to you through our site — for example, payment processors, shipping carriers, and reviews platforms. We do not monitor or control such tools and have no input into how they operate.
You understand and agree that such tools are provided on an "as is" and "as available" basis, without any warranties or conditions of any kind. You use any optional third-party tool at your own risk and should review the third party's terms and privacy policy before use.
08Third-Party Links
Our site may contain links to third-party websites not owned or controlled by Microry LLC. We are not responsible for the content of any third-party sites and do not endorse their materials, products, or services.
Please review the third party's policies and practices before engaging in any transaction with them. Direct any complaints or concerns regarding third-party products or services to that third party directly.
09User Submissions & Feedback
If you send us comments, ideas, suggestions, photographs of installed pieces, customer reviews, or other materials, you agree that we may use them — including for marketing, social media, and our website — without restriction. We are under no obligation to keep submissions confidential, provide compensation, or respond to every submission.
We have the right (but not the obligation) to monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, or otherwise objectionable. You are solely responsible for the accuracy and legality of your submissions.
10Personal Information
The information you provide to us through the store is governed by our Privacy Policy. By using our Service, you consent to the collection and use of your information as described in that policy.
11Errors and Inaccuracies
Our site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, dimensions, finish names, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors or inaccuracies at any time. In the event of a pricing error, we will notify you before processing your order and give you the option to confirm at the corrected price or cancel for a full refund.
We undertake no obligation to update, amend, or clarify information in the Service except as required by law.
12Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
- For any unlawful purpose
- To solicit others to perform or participate in unlawful acts
- To violate any international, federal, state, or local laws or regulations
- To infringe our intellectual property or the intellectual property rights of others
- To harass, abuse, harm, defame, slander, or discriminate against any individual or group
- To submit false or misleading information
- To upload or transmit viruses or any type of malicious code
- To collect or track the personal information of others without permission
- To engage in spam, phishing, scams, or other deceptive practices
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Service or related networks
We reserve the right to terminate your use of the Service for violating any of the prohibited uses listed above.
13Disclaimer of Warranties & Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied.
In no case shall Microry LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including, without limitation, lost profits, lost revenue, lost savings, loss of data, or replacement costs — arising from your use of the Service or any products procured through the Service.
14Indemnification
You agree to indemnify, defend, and hold harmless Microry LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim, demand, or expense — including reasonable attorneys' fees — made by any third party arising from your breach of these Terms of Service, the documents they incorporate by reference, or your violation of any law or the rights of a third party.
15Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law principles.
Any dispute arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in the Commonwealth of Kentucky, and you consent to the jurisdiction of such courts.
16Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes your acceptance of those changes.
17Contact Information
Questions about the Terms of Service should be sent to us at Contact@microry.com, or by phone at +1 (270) 551-1357 during our business hours.
Related policies: Please also review our Shipping Policy, Refund & Return Policy, and Privacy Policy — these documents form part of these Terms of Service and govern your use of microry.com together.
Questions about these Terms?
If anything in this document is unclear, reach out anytime — we're happy to walk you through it.
Hopkinsville, KY 42240
United States
Sat & Sun · Closed
Last Updated · May 2026 · Microry LLC · 451 North Dr, Hopkinsville, KY 42240, USA